If you’re visiting this page, it’s likely you’ve already purchased a product from our store, and therefore we’d like to say “Thank You!”
Nothing makes us happier than a group of happy Bilingua Baby customers, and as such we promise to do our best to deliver amazing products and provide first rate customer experience.
That being said, here are a few things you might want to know…
If you are unhappy with your product for any reason we can either…
- Offer you a full refund
- Send you a replacement product (if the original one was faulty)
- Offer you a different product as an exchange (of equivalent value)
Just make sure you contact us within 30 days at firstname.lastname@example.org with proof of your purchase.
However, if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.