Returns Policy

If you’re visiting this page, it’s likely you’ve already purchased a product from our store, and therefore we’d like to say “Thank You!”

Nothing makes us happier than a group of happy Bilingua Baby customers, and as such we promise to do our best to deliver amazing products and provide first rate customer experience.

That being said, here are a few things you might want to know…

If you are unhappy with your product for any reason we can either…

  1. Offer you a full refund
  2. Send you a replacement product (if the original one was faulty)
  3. Offer you a different product as an exchange (of equivalent value)

Just make sure you contact us within 30 days at with proof of your purchase.

However, if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.